Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Pro Group Networks – Washington State is a managed service provider located in Gig Harbor, WA, specializing in IT services for local businesses. They offer a range of solutions designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. With a focus on reliability and customer support, they help organizations navigate the complexities of technology, ensuring seamless operations and peace of mind.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend Pro Group Networks – Washington State for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring that client needs are met promptly and effectively.
Service Coverage Area
Pro Group Networks – Washington State serves Gig Harbor and surrounding areas including Tacoma, Port Orchard, and University Place. They are conveniently located near Highway 16 and the Tacoma Narrows Bridge, close to the scenic Gig Harbor waterfront.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that cater to different service tiers.
FAQ
What services does Pro Group Networks – Washington State provide in Gig Harbor, Washington, and which industries do you specialize in locally?▶
Pro Group Networks – Washington State provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and retail.
How fast is Pro Group Networks – Washington State average response time for tickets in Gig Harbor, Washington, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours during business hours. Pro Group Networks – Washington State also offers after-hours support to address urgent issues.
Does Pro Group Networks – Washington State handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Pro Group Networks – Washington State is equipped to handle cybersecurity and compliance needs for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with Pro Group Networks – Washington State look like for a new client, and how long does it take?▶
Onboarding involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does Pro Group Networks – Washington State support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Pro Group Networks – Washington State supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Pro Group Networks – Washington State and is it per user, per device, or a flat monthly plan?▶
Pricing is generally structured on a per user or per device basis, with options for flat monthly plans that provide flexibility based on the services required.
Customer Reviews