Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
North Star Business Solutions is a managed service provider located in Gig Harbor, Washington, offering comprehensive IT services to local businesses. They specialize in delivering reliable technology solutions that enhance operational efficiency and security. With a focus on customer satisfaction, North Star Business Solutions serves various industries, ensuring that clients receive tailored support to meet their unique needs.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend North Star Business Solutions for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security. Overall, customer feedback highlights a commitment to providing quality IT support.
Service Coverage Area
North Star Business Solutions serves Gig Harbor and surrounding areas, including Tacoma, Port Orchard, and Bremerton. Major freeways include Highway 16 and Interstate 5, with local landmarks such as the Gig Harbor Marina and the Harbor History Museum.
Pricing Model
The pricing structure is typically based on a flat monthly fee with tiered options, allowing businesses to choose a plan that best fits their needs. Additional services may be billed per user or per device.
FAQ
What services does North Star Business Solutions provide in Gig Harbor, Washington, and which industries do you specialize in locally?▶
North Star Business Solutions provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and retail.
How fast is North Star Business Solutions average response time for tickets in Gig Harbor, Washington, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours. North Star Business Solutions also offers after-hours support to ensure that clients receive assistance when needed.
Does North Star Business Solutions handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, North Star Business Solutions provides cybersecurity services and ensures compliance with regulations such as HIPAA and PCI for clients in relevant industries.
What does onboarding with North Star Business Solutions look like for a new client, and how long does it take?▶
Onboarding with North Star Business Solutions involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does North Star Business Solutions support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
North Star Business Solutions supports a variety of tools and platforms, including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data protection.
How does pricing work with North Star Business Solutions and is it per user, per device, or a flat monthly plan?▶
Pricing with North Star Business Solutions is generally structured as a flat monthly plan with tiered options, allowing for flexibility based on the number of users or devices.
Customer Reviews