Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Popular Networks is a managed service provider located in Federal Way, Washington, specializing in IT services for local businesses. They offer a range of solutions including network management, cybersecurity, and cloud services. By focusing on the unique needs of small to medium-sized enterprises, Popular Networks delivers reliable support and innovative technology solutions that enhance operational efficiency and security.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend Popular Networks for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring that businesses feel supported and protected.
Service Coverage Area
Popular Networks serves Federal Way and surrounding areas including Tacoma, Kent, Auburn, and Des Moines. Major freeways in the vicinity include I-5 and SR-167, with local landmarks such as the Federal Way Performing Arts and the Wild Waves Theme Park.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that can be tailored to meet specific business needs.
FAQ
What services does Popular Networks provide in Federal Way, Washington, and which industries do you specialize in locally?▶
Popular Networks provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, retail, and education.
How fast is Popular Networks average response time for tickets in Federal Way, Washington, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours. Popular Networks also offers after-hours support to ensure clients receive assistance when needed.
Does Popular Networks handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Popular Networks is equipped to handle cybersecurity and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulations.
What does onboarding with Popular Networks look like for a new client, and how long does it take?▶
Onboarding with Popular Networks involves an initial assessment, setup of services, and training for staff. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does Popular Networks support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Popular Networks supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions tailored to client requirements.
How does pricing work with Popular Networks and is it per user, per device, or a flat monthly plan?▶
Pricing with Popular Networks is flexible, typically based on a per user or per device model, with options for flat monthly plans that can be customized to fit business needs.
Customer Reviews