Industries Served
HealthcareFinanceEducationRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+VMware Partner
Overview
FusionTek – Tacoma Office is a managed service provider located in Federal Way, Washington, dedicated to delivering comprehensive IT solutions to local businesses. They specialize in services such as network monitoring, cybersecurity, and cloud migrations, ensuring that clients can focus on their core operations while maintaining secure and efficient IT environments. With a commitment to reliability and customer satisfaction, FusionTek serves a diverse range of industries, helping organizations enhance their technology infrastructure and achieve their business goals.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently highlight FusionTek's responsiveness and reliability in addressing IT issues. The team is noted for their strong communication skills and commitment to security, ensuring that businesses feel supported and protected.
Service Coverage Area
FusionTek – Tacoma Office serves Federal Way and nearby areas including Tacoma, Kent, Auburn, and Renton. Major freeways in the vicinity include I-5 and SR-18, with local landmarks such as the Federal Way Performing Arts and the Wild Waves Theme Park.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include tiered service levels to accommodate varying client needs.
FAQ
What services does FusionTek – Tacoma Office provide in Federal Way, Washington, and which industries do you specialize in locally?▶
FusionTek – Tacoma Office provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, education, retail, and manufacturing.
How fast is FusionTek – Tacoma Office average response time for tickets in Federal Way, Washington, and do you offer after-hours support?▶
The average response time for tickets at FusionTek – Tacoma Office is typically within a few hours. They also offer after-hours support to ensure clients receive assistance when needed.
Does FusionTek – Tacoma Office handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, FusionTek – Tacoma Office provides cybersecurity services that include compliance support for HIPAA and PCI regulations, ensuring that clients meet necessary security standards.
What does onboarding with FusionTek – Tacoma Office look like for a new client, and how long does it take?▶
Onboarding with FusionTek – Tacoma Office involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does FusionTek – Tacoma Office support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
FusionTek – Tacoma Office supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with FusionTek – Tacoma Office and is it per user, per device, or a flat monthly plan?▶
Pricing at FusionTek – Tacoma Office is typically structured on a per user or per device basis, with options for flat monthly plans that can include different service tiers to suit client needs.
Customer Reviews