Industries Served
HealthcareFinanceEducationRetail
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCisco
Certifications
Microsoft PartnerCompTIA Security+Cisco Certified
Overview
Consumer Direct Care Network Washington (CDWA) is a managed service provider based in Federal Way, Washington, specializing in IT services for local businesses. They offer a range of solutions designed to enhance operational efficiency and ensure data security. With a focus on responsiveness and reliability, CDWA serves various industries, providing tailored support to meet the unique needs of each client.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently highlight the responsiveness and reliability of Consumer Direct Care Network Washington (CDWA). Reviews often mention effective communication and a strong commitment to security, making them a trusted partner for IT services.
Service Coverage Area
Consumer Direct Care Network Washington (CDWA) serves Federal Way and surrounding areas including Tacoma, Kent, Auburn, and Des Moines. Major freeways in the vicinity include I-5 and SR-18, with local landmarks such as the Federal Way Community Center and Wild Waves Theme Park.
Pricing Model
CDWA typically employs a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to budget effectively while receiving comprehensive IT support.
FAQ
What services does Consumer Direct Care Network Washington (CDWA) provide in Federal Way, Washington, and which industries do you specialize in locally?▶
Consumer Direct Care Network Washington (CDWA) provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, education, and retail.
How fast is Consumer Direct Care Network Washington (CDWA) average response time for tickets in Federal Way, Washington, and do you offer after-hours support?▶
Consumer Direct Care Network Washington (CDWA) typically has an average response time of under one hour for support tickets. They also offer after-hours support to ensure clients receive assistance when needed.
Does Consumer Direct Care Network Washington (CDWA) handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Consumer Direct Care Network Washington (CDWA) is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that client data is secure and compliant.
What does onboarding with Consumer Direct Care Network Washington (CDWA) look like for a new client, and how long does it take?▶
Onboarding with Consumer Direct Care Network Washington (CDWA) involves an initial assessment of IT needs, followed by the implementation of services. The process typically takes 2-4 weeks, depending on the complexity of the client's requirements.
What tools and platforms does Consumer Direct Care Network Washington (CDWA) support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Consumer Direct Care Network Washington (CDWA) supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Consumer Direct Care Network Washington (CDWA) and is it per user, per device, or a flat monthly plan?▶
Pricing with Consumer Direct Care Network Washington (CDWA) is typically structured as a flat monthly plan with tiered options based on the services provided, allowing flexibility for businesses of all sizes.
Customer Reviews