Industries Served
HealthcareEducationRetailFinanceManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Consolidated Communications is a managed service provider located in Ellensburg, Washington, offering a range of IT services to local businesses. They specialize in providing reliable technology solutions that enhance operational efficiency and security. With a focus on customer satisfaction, they serve various industries, ensuring that businesses can rely on their expertise for all IT needs.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk support
- cybersecurity solutions
- data backups
Review Summary
Customers frequently highlight the responsiveness and reliability of Consolidated Communications. Many reviews emphasize the company's commitment to security and effective communication, contributing to a positive service experience.
Service Coverage Area
Consolidated Communications serves Ellensburg and surrounding areas including Yakima, Cle Elum, and Kittitas. The service area is accessible via major freeways such as I-90 and US-97, with local landmarks including Central Washington University and the Kittitas County Historical Museum.
Pricing Model
Pricing is typically structured on a per-user or per-device basis, with options for flat monthly plans that may include tiered service levels.
FAQ
What services does Consolidated Communications provide in Ellensburg, Washington, and which industries do you specialize in locally?▶
Consolidated Communications provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, education, and retail.
How fast is Consolidated Communications average response time for tickets in Ellensburg, Washington, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours during business hours. After-hours support is available for urgent issues to ensure continuous service.
Does Consolidated Communications handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Consolidated Communications offers cybersecurity solutions that include compliance support for HIPAA and PCI regulations, ensuring that client data is secure.
What does onboarding with Consolidated Communications look like for a new client, and how long does it take?▶
Onboarding involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does Consolidated Communications support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Consolidated Communications supports a range of tools including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Consolidated Communications and is it per user, per device, or a flat monthly plan?▶
Pricing is generally based on a per-user or per-device model, with options for flat monthly plans that can be customized based on the services needed.
Customer Reviews