Industries Served
HealthcareFinanceEducationRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Protos Office Technology is a managed service provider located in College Place, Washington, specializing in IT services for local businesses. They offer a range of solutions designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and education. With a focus on reliability and customer support, Protos aims to empower businesses by managing their IT infrastructure effectively.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Common themes in reviews highlight Protos Office Technology's responsiveness and reliability. Clients appreciate the strong communication and commitment to security, ensuring their IT needs are met efficiently.
Service Coverage Area
Protos Office Technology serves College Place and surrounding areas including Walla Walla, Dayton, and Milton-Freewater. Major freeways nearby include I-82 and US-12, with local landmarks such as Whitman College and Pioneer Park.
Pricing Model
Pricing is structured on a per user or per device basis, with options for flat monthly plans that cater to different service tiers.
FAQ
What services does Protos Office Technology provide in College Place, Washington, and which industries do you specialize in locally?▶
Protos Office Technology provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and education.
How fast is Protos Office Technology average response time for tickets in College Place, Washington, and do you offer after-hours support?▶
Protos Office Technology typically responds to support tickets within a few hours during business hours. They also offer after-hours support to ensure critical issues are addressed promptly.
Does Protos Office Technology handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Protos Office Technology provides cybersecurity solutions and ensures compliance with regulations such as HIPAA and PCI for their clients in relevant industries.
What does onboarding with Protos Office Technology look like for a new client, and how long does it take?▶
Onboarding with Protos Office Technology involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does Protos Office Technology support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Protos Office Technology supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Protos Office Technology and is it per user, per device, or a flat monthly plan?▶
Pricing with Protos Office Technology is flexible, typically based on a per user or per device model, with options for flat monthly plans that cater to different service levels.
Customer Reviews