Industries Served
HealthcareFinanceEducationRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Integrated IT Solutions is a managed service provider based in Clarkston, Washington, offering comprehensive IT services to local businesses. They specialize in delivering tailored solutions that enhance operational efficiency and security. Serving various industries, they focus on providing reliable support and innovative technology solutions to help businesses thrive in a competitive environment.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend Integrated IT Solutions for their responsiveness and reliability. Reviews highlight strong communication and effective cybersecurity measures, contributing to overall customer satisfaction.
Service Coverage Area
Integrated IT Solutions serves Clarkston and surrounding areas including Lewiston, Asotin, and Pullman. Major freeways include US-12 and SR-129, with local landmarks such as the Clearwater River and the Hells Canyon Dam.
Pricing Model
Pricing is structured on a per user or per device basis, with options for flat monthly plans that cater to different business needs.
FAQ
What services does Integrated IT Solutions provide in Clarkston, Washington, and which industries do you specialize in locally?▶
Integrated IT Solutions offers a range of services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and education.
How fast is Integrated IT Solutions average response time for tickets in Clarkston, Washington, and do you offer after-hours support?▶
The average response time for tickets is typically within one hour during business hours. Integrated IT Solutions also offers after-hours support for urgent issues.
Does Integrated IT Solutions handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Integrated IT Solutions provides cybersecurity services and ensures compliance with regulations such as HIPAA and PCI for clients in relevant industries.
What does onboarding with Integrated IT Solutions look like for a new client, and how long does it take?▶
Onboarding involves an initial assessment, setup of services, and training for staff. The process usually takes 2-4 weeks depending on the complexity of the client's needs.
What tools and platforms does Integrated IT Solutions support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Integrated IT Solutions supports a variety of tools including Microsoft 365, Google Workspace, and offers solutions for backups and disaster recovery to ensure business continuity.
How does pricing work with Integrated IT Solutions and is it per user, per device, or a flat monthly plan?▶
Pricing is flexible, typically based on a per user or per device model, with options for flat monthly plans tailored to the specific needs of businesses.
Customer Reviews