Industries Served
HealthcareFinanceManufacturingRetailEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Digitech Northwest is a managed service provider located in Chehalis, Washington, offering comprehensive IT solutions to local businesses. They specialize in managed IT services, cybersecurity, and cloud solutions, ensuring that organizations can operate efficiently and securely. With a focus on small to medium-sized enterprises, Digitech Northwest delivers tailored services that enhance productivity and protect valuable data, making them a trusted partner for businesses in the region.
Services
- Managed IT services
- Cybersecurity solutions
- Cloud computing
- Network monitoring
- Data backups
- Help desk support
Review Summary
Clients frequently commend Digitech Northwest for their responsiveness and reliability in managing IT needs. The team is noted for their effective communication and commitment to security, ensuring that businesses feel supported and protected.
Service Coverage Area
Digitech Northwest serves Chehalis and surrounding areas including Centralia, Winlock, Napavine, and Morton. The service area is accessible via Interstate 5 and U.S. Route 12, with local landmarks such as the Chehalis-Centralia Railroad and Museum.
Pricing Model
Pricing is typically structured on a per-user or per-device basis, with options for flat monthly plans that can be tailored to the needs of different businesses.
FAQ
What services does Digitech Northwest provide in Chehalis, Washington, and which industries do you specialize in locally?▶
Digitech Northwest provides managed IT services, cybersecurity, cloud computing, and help desk support. They specialize in industries such as healthcare, finance, manufacturing, and retail.
How fast is Digitech Northwest average response time for tickets in Chehalis, Washington, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours. Digitech Northwest also offers after-hours support to ensure that clients receive assistance when needed.
Does Digitech Northwest handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Digitech Northwest provides cybersecurity services that include compliance support for HIPAA and PCI, helping businesses meet regulatory requirements.
What does onboarding with Digitech Northwest look like for a new client, and how long does it take?▶
Onboarding involves an initial assessment of the client's IT needs, followed by the implementation of services. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does Digitech Northwest support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Digitech Northwest supports a variety of tools and platforms including Microsoft 365, Google Workspace, and offers solutions for backups and disaster recovery to ensure data integrity.
How does pricing work with Digitech Northwest and is it per user, per device, or a flat monthly plan?▶
Pricing is generally structured on a per-user or per-device basis, with options for flat monthly plans that can be customized based on the services required.
Customer Reviews