Industries Served
HealthcareFinanceEducationRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Family Support Network is a managed service provider based in Centralia, Washington, dedicated to delivering comprehensive IT solutions to local businesses. They specialize in managed IT services, cybersecurity, and cloud solutions, ensuring that their clients can focus on their core operations without worrying about technology challenges. By offering tailored support and proactive management, Family Support Network adds significant value to organizations in the region, helping them enhance productivity and security.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk support
- cybersecurity solutions
- data backups
Review Summary
Clients frequently commend Family Support Network for their responsiveness and reliability. Many reviews highlight the effective communication and strong security measures implemented by the team, contributing to a positive overall experience.
Service Coverage Area
Family Support Network serves Centralia and surrounding areas including Chehalis, Tumwater, and Olympia. Major freeways in the vicinity include I-5 and US-12, with landmarks such as the Centralia College and the historic Fox Theatre.
Pricing Model
Pricing is structured on a per user or per device basis, with options for flat monthly plans that include different service tiers to accommodate various business needs.
FAQ
What services does Family Support Network provide in Centralia, Washington, and which industries do you specialize in locally?▶
Family Support Network provides managed IT services, cybersecurity, cloud solutions, and help desk support. They specialize in industries such as healthcare, finance, education, retail, and manufacturing.
How fast is Family Support Network average response time for tickets in Centralia, Washington, and do you offer after-hours support?▶
Family Support Network typically responds to tickets within a few hours during business hours. They also offer after-hours support to ensure continuous assistance for urgent issues.
Does Family Support Network handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Family Support Network is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulations.
What does onboarding with Family Support Network look like for a new client, and how long does it take?▶
Onboarding with Family Support Network involves an initial assessment, setup of services, and training for staff. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does Family Support Network support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Family Support Network supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions tailored to client requirements.
How does pricing work with Family Support Network and is it per user, per device, or a flat monthly plan?▶
Pricing at Family Support Network is flexible, with options available on a per user or per device basis, as well as flat monthly plans that cater to different service levels.
Customer Reviews