Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Outreach Internet – Wireless Broadband is a managed service provider located in Wilderville, Oregon, specializing in IT services for local businesses. They offer a range of solutions designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. Their commitment to customer satisfaction and reliable support makes them a valuable partner for organizations seeking to leverage technology effectively.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Common themes in reviews highlight Outreach Internet's responsiveness and reliability. Customers appreciate the proactive communication and commitment to security. However, some feedback indicates areas for improvement in service consistency.
Service Coverage Area
Outreach Internet serves Wilderville and surrounding areas including Grants Pass, Merlin, and Cave Junction. Major freeways nearby include I-5 and OR-199, with local landmarks such as the Rogue River and the Illinois River.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include tiered services.
FAQ
What services does Outreach Internet – Wireless Broadband provide in Wilderville, Oregon, and which industries do you specialize in locally?▶
Outreach Internet offers managed IT services including network monitoring, cybersecurity, and cloud migrations. They specialize in serving industries such as healthcare, finance, and retail.
How fast is Outreach Internet – Wireless Broadband average response time for tickets in Wilderville, Oregon, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours during business hours. After-hours support is available for urgent issues.
Does Outreach Internet – Wireless Broadband handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Outreach Internet provides cybersecurity solutions and compliance support for both HIPAA and PCI regulations.
What does onboarding with Outreach Internet – Wireless Broadband look like for a new client, and how long does it take?▶
Onboarding involves an initial assessment, setup of services, and training for staff. The process usually takes a few weeks depending on the complexity of the client's needs.
What tools and platforms does Outreach Internet – Wireless Broadband support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Outreach Internet supports a variety of tools including Microsoft 365, Google Workspace, and offers solutions for backups and disaster recovery.
How does pricing work with Outreach Internet – Wireless Broadband and is it per user, per device, or a flat monthly plan?▶
Pricing is generally structured on a per user or per device basis, with options for flat monthly plans that may include different service tiers.
Customer Reviews