Industries Served
HealthcareRetailProfessional Services
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceBackup Solutions
Certifications
Microsoft PartnerCompTIA Security+
Overview
DirectLine-IT is a managed service provider based in Tillamook, Oregon, offering comprehensive IT solutions to local businesses. They specialize in services such as network monitoring, cybersecurity, and cloud migrations, ensuring that organizations can operate efficiently and securely. With a focus on small to medium-sized enterprises, DirectLine-IT delivers tailored support that enhances productivity and minimizes downtime, making them a valuable partner for businesses in the region.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend DirectLine-IT for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring that businesses feel supported and protected.
Service Coverage Area
DirectLine-IT serves the Tillamook area and nearby cities such as Bay City, Garibaldi, and Nehalem. The business is conveniently located near Highway 101 and is close to landmarks like the Tillamook Cheese Factory.
Pricing Model
Pricing is typically structured on a per-user or per-device basis, with options for flat monthly plans that can be tailored to the needs of different clients.
FAQ
What services does DirectLine-IT provide in Tillamook, Oregon, and which industries do you specialize in locally?▶
DirectLine-IT provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, retail, and professional services.
How fast is DirectLine-IT average response time for tickets in Tillamook, Oregon, and do you offer after-hours support?▶
DirectLine-IT typically has an average response time of under one hour for support tickets. They also offer after-hours support to ensure that clients receive assistance when needed.
Does DirectLine-IT handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, DirectLine-IT is equipped to handle cybersecurity and compliance needs for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with DirectLine-IT look like for a new client, and how long does it take?▶
Onboarding with DirectLine-IT involves an initial assessment of the client's IT environment, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does DirectLine-IT support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
DirectLine-IT supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure comprehensive IT management.
How does pricing work with DirectLine-IT and is it per user, per device, or a flat monthly plan?▶
Pricing with DirectLine-IT is flexible, typically based on a per-user or per-device model, with options for flat monthly plans that can be customized to fit the client's specific requirements.
Customer Reviews