Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
IT Group NW, LLC is a managed service provider based in Tigard, Oregon, offering comprehensive IT solutions to local businesses. They specialize in services such as network management, cybersecurity, and cloud solutions, ensuring that clients can focus on their core operations without worrying about IT issues. With a commitment to reliability and customer satisfaction, IT Group NW, LLC serves various industries, providing tailored support to meet specific business needs.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend IT Group NW, LLC for their responsiveness and reliability. Reviews highlight the team's effective communication and strong focus on security, making them a trusted partner for IT needs.
Service Coverage Area
IT Group NW, LLC serves the Tigard area and nearby cities such as Beaverton, Lake Oswego, and Portland. Major freeways include I-5 and I-205, with local landmarks like Washington Square Mall and the Tigard Library.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include tiered service levels.
FAQ
What services does IT Group NW, LLC provide in Tigard, Oregon, and which industries do you specialize in locally?▶
IT Group NW, LLC provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is IT Group NW, LLC average response time for tickets in Tigard, Oregon, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours. IT Group NW, LLC also offers after-hours support to ensure clients receive assistance when needed.
Does IT Group NW, LLC handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, IT Group NW, LLC is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that sensitive data is protected.
What does onboarding with IT Group NW, LLC look like for a new client, and how long does it take?▶
Onboarding with IT Group NW, LLC involves an initial assessment of IT needs, followed by the implementation of services. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does IT Group NW, LLC support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
IT Group NW, LLC supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions tailored to client needs.
How does pricing work with IT Group NW, LLC and is it per user, per device, or a flat monthly plan?▶
Pricing at IT Group NW, LLC is generally structured on a per user or per device basis, with options for flat monthly plans that can include different service tiers.
Customer Reviews