Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Madrone Communication is a managed service provider located in Sisters, Oregon, specializing in IT services for local businesses. They offer a range of solutions designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. With a focus on reliability and customer support, Madrone Communication aims to empower organizations by leveraging technology to meet their unique needs.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend Madrone Communication for their responsiveness and reliability. Many reviews highlight the company's strong communication skills and commitment to security, ensuring peace of mind for their clients.
Service Coverage Area
Madrone Communication serves the Sisters area and nearby cities such as Redmond, Bend, and Camp Sherman. The business is conveniently located near Highway 20 and Highway 126, close to landmarks like the Sisters Coffee Company and the Three Sisters Wilderness.
Pricing Model
Madrone Communication offers flexible pricing structures, typically based on a per-user or per-device model. They also provide flat monthly plans with different service tiers to accommodate varying business needs.
FAQ
What services does Madrone Communication provide in Sisters, Oregon, and which industries do you specialize in locally?▶
Madrone Communication provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and retail.
How fast is Madrone Communication average response time for tickets in Sisters, Oregon, and do you offer after-hours support?▶
Madrone Communication typically has a quick response time for support tickets, often resolving issues within a few hours. They also offer after-hours support to ensure clients receive assistance when needed.
Does Madrone Communication handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Madrone Communication is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that sensitive data is protected.
What does onboarding with Madrone Communication look like for a new client, and how long does it take?▶
Onboarding with Madrone Communication involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does Madrone Communication support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Madrone Communication supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Madrone Communication and is it per user, per device, or a flat monthly plan?▶
Pricing at Madrone Communication is flexible, typically based on a per-user or per-device model, with options for flat monthly plans that cater to different service levels.
Customer Reviews