Industries Served
HealthcareFinanceEducationRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Pacific Cloud IT is a managed service provider based in Salem, Oregon, dedicated to delivering comprehensive IT solutions to local businesses. They specialize in services such as network management, cybersecurity, and cloud solutions, ensuring that clients can focus on their core operations without worrying about IT challenges. By leveraging advanced technology and industry best practices, Pacific Cloud IT helps organizations enhance their productivity and security, making them a valuable partner for businesses in the region.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend Pacific Cloud IT for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, contributing to a high level of customer satisfaction.
Service Coverage Area
Pacific Cloud IT serves Salem and nearby areas including Keizer, Albany, and Corvallis. Major freeways such as I-5 and OR-22 provide easy access, and local landmarks include the Oregon State Capitol and Riverfront Park.
Pricing Model
Pacific Cloud IT typically employs a flat monthly pricing model with tiered options based on the services required. This allows businesses to budget effectively while receiving tailored IT support.
FAQ
What services does Pacific Cloud IT provide in Salem, Oregon, and which industries do you specialize in locally?▶
Pacific Cloud IT offers a range of services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and education.
How fast is Pacific Cloud IT average response time for tickets in Salem, Oregon, and do you offer after-hours support?▶
Pacific Cloud IT typically responds to support tickets within a few hours during business hours. They also provide after-hours support for urgent issues.
Does Pacific Cloud IT handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Pacific Cloud IT is equipped to manage cybersecurity and compliance needs for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with Pacific Cloud IT look like for a new client, and how long does it take?▶
Onboarding with Pacific Cloud IT involves an initial assessment of the client's IT environment, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does Pacific Cloud IT support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Pacific Cloud IT supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Pacific Cloud IT and is it per user, per device, or a flat monthly plan?▶
Pricing with Pacific Cloud IT is generally structured as a flat monthly plan with tiers based on the services provided, allowing flexibility for businesses to choose what best fits their needs.
Customer Reviews