Industries Served
HealthcareFinanceEducationRetail
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCisco
Certifications
Microsoft PartnerCompTIA A+Cisco Certified
Overview
Cascade Computer Maintenance is a managed service provider located in Salem, Oregon, specializing in IT services for local businesses. They offer a range of solutions including network management, cybersecurity, and cloud services, aimed at enhancing operational efficiency and security for their clients. With a commitment to reliability and customer satisfaction, they serve various industries, ensuring that businesses can focus on their core operations while leaving IT management to the experts.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently highlight Cascade Computer Maintenance's responsiveness and reliability in managing IT needs. The team is noted for their effective communication and commitment to security, ensuring peace of mind for local businesses.
Service Coverage Area
Cascade Computer Maintenance serves Salem and nearby areas including Keizer, Albany, and Corvallis. The service area is accessible via major freeways such as I-5 and OR-22, with local landmarks like the Oregon State Capitol and Willamette University.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include tiered services based on client needs.
FAQ
What services does Cascade Computer Maintenance provide in Salem, Oregon, and which industries do you specialize in locally?▶
Cascade Computer Maintenance provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, education, and retail.
How fast is Cascade Computer Maintenance average response time for tickets in Salem, Oregon, and do you offer after-hours support?▶
Cascade Computer Maintenance typically has a quick response time for tickets, often addressing issues within a few hours. They also offer after-hours support to ensure clients receive assistance when needed.
Does Cascade Computer Maintenance handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Cascade Computer Maintenance is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that sensitive data is protected.
What does onboarding with Cascade Computer Maintenance look like for a new client, and how long does it take?▶
Onboarding with Cascade Computer Maintenance involves an initial assessment of the client's IT needs, followed by the implementation of necessary services. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does Cascade Computer Maintenance support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Cascade Computer Maintenance supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Cascade Computer Maintenance and is it per user, per device, or a flat monthly plan?▶
Pricing at Cascade Computer Maintenance is generally structured on a per user or per device basis, with options for flat monthly plans that can be tailored to the specific needs of the client.
Customer Reviews