Industries Served
HealthcareFinanceEducationRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
ARC Consulting Solutions is a managed service provider based in Salem, Oregon, dedicated to delivering comprehensive IT services to local businesses. They specialize in providing tailored solutions that enhance operational efficiency and security for various industries. With a focus on reliability and customer support, ARC Consulting Solutions aims to empower businesses by leveraging technology to meet their unique needs.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend ARC Consulting Solutions for their responsiveness and reliability. The team is noted for effective communication and a strong emphasis on security, ensuring peace of mind for their clients.
Service Coverage Area
ARC Consulting Solutions serves Salem and surrounding areas including Keizer, Independence, and Albany, with easy access via I-5 and OR-22. Local landmarks include the Oregon State Capitol and Willamette University.
Pricing Model
Pricing is structured on a per user or per device basis, with options for flat monthly plans that cater to different service tiers.
FAQ
What services does ARC Consulting Solutions provide in Salem, Oregon, and which industries do you specialize in locally?▶
ARC Consulting Solutions provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and education.
How fast is ARC Consulting Solutions average response time for tickets in Salem, Oregon, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours during business hours. After-hours support is available for critical issues.
Does ARC Consulting Solutions handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, ARC Consulting Solutions is equipped to handle cybersecurity and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulations.
What does onboarding with ARC Consulting Solutions look like for a new client, and how long does it take?▶
Onboarding involves an initial assessment, setup of services, and training for staff. The process generally takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does ARC Consulting Solutions support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
ARC Consulting Solutions supports a variety of tools including Microsoft 365, Google Workspace, and offers solutions for backups and disaster recovery to ensure data integrity.
How does pricing work with ARC Consulting Solutions and is it per user, per device, or a flat monthly plan?▶
Pricing is flexible, typically based on a per user or per device model, with options for flat monthly plans that can be tailored to the client's specific needs.
Customer Reviews