Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Tech Mayday is a managed service provider located in Roseburg, Oregon, specializing in IT services for local businesses. They offer a range of solutions including network management, cybersecurity, and cloud services, aimed at enhancing operational efficiency and security. With a commitment to supporting small to medium-sized enterprises, Tech Mayday provides tailored IT strategies that help businesses thrive in a competitive landscape.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend Tech Mayday for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring that businesses feel supported and protected.
Service Coverage Area
Tech Mayday serves Roseburg and surrounding areas including Winston, Sutherlin, and Myrtle Creek. The service area is accessible via major freeways such as I-5 and OR-99, with local landmarks like the Douglas County Museum.
Pricing Model
Tech Mayday utilizes a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to budget effectively for their IT needs.
FAQ
What services does Tech Mayday provide in Roseburg, Oregon, and which industries do you specialize in locally?▶
Tech Mayday provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and retail.
How fast is Tech Mayday average response time for tickets in Roseburg, Oregon, and do you offer after-hours support?▶
Tech Mayday typically responds to tickets within a few hours during business hours. They also offer after-hours support to ensure critical issues are addressed promptly.
Does Tech Mayday handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Tech Mayday has expertise in cybersecurity and compliance, including HIPAA and PCI regulations, ensuring that client data is protected according to industry standards.
What does onboarding with Tech Mayday look like for a new client, and how long does it take?▶
Onboarding with Tech Mayday involves an initial assessment of IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does Tech Mayday support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Tech Mayday supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Tech Mayday and is it per user, per device, or a flat monthly plan?▶
Tech Mayday offers a flat monthly pricing model with tiered options based on the services provided, allowing businesses to choose a plan that fits their needs.
Customer Reviews