Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Staples is a managed service provider located in Roseburg, Oregon, offering a range of IT services to local businesses. They specialize in providing reliable support for various industries, ensuring that clients can focus on their core operations while Staples manages their technology needs. With a commitment to security and efficiency, Staples delivers tailored solutions that enhance productivity and safeguard business data.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend Staples for their responsiveness and reliability in managing IT services. Reviews highlight effective communication and a strong focus on security, making them a trusted partner for local businesses.
Service Coverage Area
Staples serves the Roseburg area and nearby cities such as Winston, Sutherlin, and Myrtle Creek. The business is conveniently located near Interstate 5 and is close to landmarks like the Roseburg Regional Airport.
Pricing Model
Staples offers a flexible pricing structure that can be tailored to client needs, typically based on a per user or per device model. They also provide flat monthly plans with different tiers to accommodate various service levels.
FAQ
What services does Staples provide in Roseburg, Oregon, and which industries do you specialize in locally?▶
Staples provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and education.
How fast is Staples average response time for tickets in Roseburg, Oregon, and do you offer after-hours support?▶
Staples typically responds to support tickets within a few hours during business hours. They also offer after-hours support to ensure continuous service for their clients.
Does Staples handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Staples is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that client data is protected according to industry standards.
What does onboarding with Staples look like for a new client, and how long does it take?▶
Onboarding with Staples involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does Staples support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Staples supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Staples and is it per user, per device, or a flat monthly plan?▶
Staples offers flexible pricing options that can be structured per user or per device, as well as flat monthly plans with different service tiers to meet diverse client needs.
Customer Reviews