Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Integotec is a managed service provider located in Roseburg, Oregon, offering comprehensive IT solutions to local businesses. They specialize in services such as network monitoring, cybersecurity, and cloud migrations, ensuring that their clients can focus on their core operations without worrying about IT issues. With a commitment to reliability and customer satisfaction, Integotec serves various industries, providing tailored support to meet the unique needs of each client.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend Integotec for their responsiveness and reliability. Many reviews highlight the team's effective communication and strong focus on security, contributing to a positive overall experience.
Service Coverage Area
Integotec serves Roseburg and nearby areas including Winston, Sutherlin, and Myrtle Creek, with easy access via Interstate 5 and Highway 99. Local landmarks include the Umpqua River and Roseburg Regional Airport.
Pricing Model
Integotec offers a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to budget effectively while receiving comprehensive IT support.
FAQ
What services does Integotec provide in Roseburg, Oregon, and which industries do you specialize in locally?▶
Integotec provides a range of IT services including managed endpoints, network monitoring, cybersecurity, and cloud migrations. They specialize in serving industries such as healthcare, finance, and education.
How fast is Integotec average response time for tickets in Roseburg, Oregon, and do you offer after-hours support?▶
Integotec typically responds to support tickets within a few hours during business hours. They also offer after-hours support to ensure critical issues are addressed promptly.
Does Integotec handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Integotec has expertise in managing cybersecurity and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulations.
What does onboarding with Integotec look like for a new client, and how long does it take?▶
Onboarding with Integotec involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does Integotec support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Integotec supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Integotec and is it per user, per device, or a flat monthly plan?▶
Integotec utilizes a flat monthly pricing model with tiered options based on services provided. This allows clients to choose a plan that best fits their needs, whether per user or per device.
Customer Reviews