Industries Served
HealthcareFinanceRetailEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCisco
Certifications
Microsoft PartnerCompTIA A+Cisco Certified Network Associate
Overview
Helping Hands Payee Services Inc is a managed service provider based in Roseburg, Oregon, specializing in IT solutions for local businesses. They offer a range of services designed to enhance operational efficiency and security, catering to various industries including healthcare and finance. With a commitment to reliability and customer support, they aim to empower businesses by managing their IT infrastructure effectively.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently highlight the responsiveness and reliability of Helping Hands Payee Services Inc. Many reviews commend their effective communication and commitment to security, ensuring that businesses feel supported in their IT needs.
Service Coverage Area
Helping Hands Payee Services Inc serves Roseburg and surrounding areas including Winston, Sutherlin, and Glide. The service area is accessible via major freeways such as I-5 and OR-99, with notable landmarks like the Douglas County Museum.
Pricing Model
Pricing is structured on a flat monthly basis with tiered options available depending on the services required. This model allows businesses to budget effectively while receiving comprehensive IT support.
FAQ
What services does Helping Hands Payee Services Inc provide in Roseburg, Oregon, and which industries do you specialize in locally?▶
Helping Hands Payee Services Inc provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is Helping Hands Payee Services Inc average response time for tickets in Roseburg, Oregon, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours during business hours. After-hours support is also available for urgent issues.
Does Helping Hands Payee Services Inc handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Helping Hands Payee Services Inc is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI standards.
What does onboarding with Helping Hands Payee Services Inc look like for a new client, and how long does it take?▶
Onboarding involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. This process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does Helping Hands Payee Services Inc support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Helping Hands Payee Services Inc supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions.
How does pricing work with Helping Hands Payee Services Inc and is it per user, per device, or a flat monthly plan?▶
Pricing is based on a flat monthly plan with tiered options available, allowing clients to choose a package that best fits their needs, whether per user or per device.
Customer Reviews