Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Good Guys Technology Solutions is a managed service provider based in Roseburg, Oregon, offering comprehensive IT services to local businesses. They specialize in delivering reliable technology solutions that enhance operational efficiency and security. By focusing on customer needs, they provide tailored support to various industries, ensuring that businesses can thrive in a digital landscape.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend Good Guys Technology Solutions for their responsiveness and reliability. Many reviews highlight the company's strong communication skills and commitment to security, making them a trusted partner for IT needs.
Service Coverage Area
Good Guys Technology Solutions serves Roseburg and surrounding areas including Winston, Sutherlin, and Myrtle Creek. They are conveniently located near Interstate 5 and Highway 99, close to landmarks such as the Douglas County Museum.
Pricing Model
Their pricing model typically operates on a per user or per device basis, with options for flat monthly plans that can be tailored to meet specific business needs.
FAQ
What services does Good Guys Technology Solutions provide in Roseburg, Oregon, and which industries do you specialize in locally?▶
Good Guys Technology Solutions offers a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and retail.
How fast is Good Guys Technology Solutions average response time for tickets in Roseburg, Oregon, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours. They also provide after-hours support to ensure that clients receive assistance whenever needed.
Does Good Guys Technology Solutions handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Good Guys Technology Solutions is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that sensitive data is protected.
What does onboarding with Good Guys Technology Solutions look like for a new client, and how long does it take?▶
Onboarding involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does Good Guys Technology Solutions support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Good Guys Technology Solutions supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Good Guys Technology Solutions and is it per user, per device, or a flat monthly plan?▶
Pricing is generally structured on a per user or per device basis, with options for flat monthly plans available to accommodate different business sizes and needs.
Customer Reviews