Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Douglas Fast Net is a managed service provider located in Roseburg, Oregon, specializing in IT services for local businesses. They offer a range of solutions designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. With a focus on reliable support and innovative technology, Douglas Fast Net aims to empower businesses to thrive in a digital landscape.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk support
- cybersecurity solutions
- data backups
Review Summary
Clients frequently commend Douglas Fast Net for their responsiveness and reliability. Reviews highlight the team's commitment to security and effective communication, ensuring that businesses feel supported at all times.
Service Coverage Area
Douglas Fast Net serves Roseburg and surrounding areas including Winston, Sutherlin, and Myrtle Creek. The service area is accessible via major freeways such as I-5 and OR-99, with local landmarks like the Douglas County Museum.
Pricing Model
Douglas Fast Net typically employs a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to budget effectively while receiving comprehensive IT support.
FAQ
What services does Douglas Fast Net provide in Roseburg, Oregon, and which industries do you specialize in locally?▶
Douglas Fast Net provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity solutions. They specialize in industries such as healthcare, finance, and retail.
How fast is Douglas Fast Net average response time for tickets in Roseburg, Oregon, and do you offer after-hours support?▶
Douglas Fast Net maintains a prompt average response time for support tickets, typically addressing issues within a few hours. They also offer after-hours support to ensure clients receive assistance when needed.
Does Douglas Fast Net handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Douglas Fast Net is equipped to handle cybersecurity and compliance needs for both HIPAA and PCI, ensuring that client data is protected and regulations are met.
What does onboarding with Douglas Fast Net look like for a new client, and how long does it take?▶
Onboarding with Douglas Fast Net involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does Douglas Fast Net support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Douglas Fast Net supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Douglas Fast Net and is it per user, per device, or a flat monthly plan?▶
Douglas Fast Net generally uses a flat monthly pricing model with tiered options based on the services provided, allowing for flexibility in budgeting for IT support.
Customer Reviews