Industries Served
HealthcareEducationFinanceRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDell
Certifications
Microsoft PartnerCompTIA Security+Cisco CertifiedAWS Certified
Overview
Avid Counseling Services is a managed service provider located in Roseburg, Oregon, dedicated to delivering comprehensive IT solutions to local businesses. They specialize in a range of services including network management, cybersecurity, and cloud solutions, ensuring that clients can focus on their core operations without worrying about IT challenges. With a commitment to reliability and security, Avid Counseling Services aims to enhance the technological capabilities of organizations in the region.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk support
- cybersecurity solutions
- data backups
Review Summary
Clients frequently commend Avid Counseling Services for their responsiveness and reliability. Reviews highlight the team's effective communication and strong focus on security, making them a trusted partner for IT needs.
Service Coverage Area
Avid Counseling Services serves the Roseburg area and nearby cities such as Winston, Sutherlin, and Myrtle Creek. The service area is accessible via major freeways including I-5 and OR-99, with local landmarks like the Umpqua River and Douglas County Museum.
Pricing Model
Pricing is structured on a per-user or per-device basis, with options for flat monthly plans that cater to different business needs. This flexibility allows clients to choose a model that best fits their operational requirements.
FAQ
What services does Avid Counseling Services provide in Roseburg, Oregon, and which industries do you specialize in locally?▶
Avid Counseling Services offers a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, education, finance, and retail.
How fast is Avid Counseling Services average response time for tickets in Roseburg, Oregon, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours. Avid Counseling Services also provides after-hours support to ensure that clients receive assistance when needed.
Does Avid Counseling Services handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Avid Counseling Services is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that sensitive data is protected.
What does onboarding with Avid Counseling Services look like for a new client, and how long does it take?▶
Onboarding with Avid Counseling Services involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does Avid Counseling Services support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Avid Counseling Services supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Avid Counseling Services and is it per user, per device, or a flat monthly plan?▶
Pricing at Avid Counseling Services is flexible, offering options for per-user or per-device billing, as well as flat monthly plans tailored to the needs of different businesses.
Customer Reviews