Industries Served
HealthcareEducationRetailFinance
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceBackup SolutionsDisaster Recovery Tools
Certifications
Microsoft PartnerCompTIA Security+Cisco Certified
Overview
Mosaic Community Health – Redmond Health Center is a managed service provider located in Redmond, Oregon. They specialize in delivering IT services to local businesses, focusing on enhancing operational efficiency and security. With a commitment to reliable support, they serve various industries, ensuring that clients can leverage technology effectively to meet their goals.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently highlight the responsiveness and reliability of Mosaic Community Health. Their communication is noted as clear and effective, while their commitment to security is a common theme in reviews.
Service Coverage Area
Mosaic Community Health serves the Redmond area and nearby cities such as Bend, Sisters, and Prineville. Major freeways include US-97 and OR-126, with local landmarks like the Redmond Airport and the Deschutes County Fairgrounds.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include tiered services.
FAQ
What services does Mosaic Community Health – Redmond Health Center provide in Redmond, Oregon, and which industries do you specialize in locally?▶
Mosaic Community Health offers a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, education, and retail.
How fast is Mosaic Community Health – Redmond Health Center average response time for tickets in Redmond, Oregon, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours during business hours. After-hours support is available for urgent issues to ensure continuous service.
Does Mosaic Community Health – Redmond Health Center handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Mosaic Community Health is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that client data is secure.
What does onboarding with Mosaic Community Health – Redmond Health Center look like for a new client, and how long does it take?▶
Onboarding involves an initial assessment of the client's IT needs, followed by the implementation of necessary services. This process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does Mosaic Community Health – Redmond Health Center support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Mosaic Community Health supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions tailored to client needs.
How does pricing work with Mosaic Community Health – Redmond Health Center and is it per user, per device, or a flat monthly plan?▶
Pricing is generally based on a per user or per device model, with options for flat monthly plans that can include different service tiers based on client requirements.
Customer Reviews