Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDell
Certifications
Microsoft Certified PartnerCompTIA Security+Cisco Certified Network Associate
Overview
Cascade Professional Computing is a managed service provider located in Redmond, Oregon, specializing in IT services for local businesses. They offer a range of solutions designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. With a focus on reliability and customer support, they aim to empower businesses by providing tailored technology solutions that meet their unique needs.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently highlight Cascade Professional Computing's responsiveness and reliability in managing their IT needs. The team is noted for effective communication and a strong emphasis on security, ensuring that businesses feel supported and protected.
Service Coverage Area
Cascade Professional Computing serves Redmond and nearby areas including Bend, Sisters, and Prineville. The service area is accessible via major freeways such as US-97 and OR-126, with local landmarks including the Deschutes River and Smith Rock State Park.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include tiered service levels to accommodate different business needs.
FAQ
What services does Cascade Professional Computing provide in Redmond, Oregon, and which industries do you specialize in locally?▶
Cascade Professional Computing offers a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and retail.
How fast is Cascade Professional Computing average response time for tickets in Redmond, Oregon, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours during business hours. Cascade Professional Computing also offers after-hours support for urgent issues.
Does Cascade Professional Computing handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Cascade Professional Computing provides cybersecurity services and ensures compliance with regulations such as HIPAA and PCI for clients in relevant industries.
What does onboarding with Cascade Professional Computing look like for a new client, and how long does it take?▶
Onboarding with Cascade Professional Computing involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does Cascade Professional Computing support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Cascade Professional Computing supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Cascade Professional Computing and is it per user, per device, or a flat monthly plan?▶
Pricing with Cascade Professional Computing is generally structured on a per user or per device basis, with options for flat monthly plans that can include different service tiers.
Customer Reviews