Industries Served
HealthcareFinanceRetail
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceBackup Solutions
Certifications
Overview
Upward Technology is a managed service provider based in Portland, Oregon, specializing in IT solutions for local businesses. They offer a range of services designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. With a focus on reliability and customer support, Upward Technology helps organizations leverage technology to achieve their goals.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend Upward Technology for their responsiveness and reliability. Many reviews highlight the company's strong communication skills and commitment to security, making them a trusted partner for IT needs.
Service Coverage Area
Upward Technology serves the Portland area, including nearby cities such as Beaverton, Tigard, and Gresham. Major freeways include I-5 and I-205, with local landmarks like the Oregon Zoo and Washington Park.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include tiered services.
FAQ
What services does Upward Technology provide in Portland, Oregon, and which industries do you specialize in locally?▶
Upward Technology provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is Upward Technology average response time for tickets in Portland, Oregon, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours. Upward Technology also offers after-hours support to ensure client needs are met promptly.
Does Upward Technology handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Upward Technology is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulations.
What does onboarding with Upward Technology look like for a new client, and how long does it take?▶
Onboarding with Upward Technology involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does Upward Technology support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Upward Technology supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and accessibility.
How does pricing work with Upward Technology and is it per user, per device, or a flat monthly plan?▶
Pricing with Upward Technology generally operates on a per user or per device basis, with options for flat monthly plans that can be tailored to the specific needs of the client.
Customer Reviews