Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Smart IT Firm, LLC is a managed service provider based in Portland, Oregon, dedicated to delivering comprehensive IT solutions to local businesses. They specialize in services such as network management, cybersecurity, and cloud solutions, ensuring that clients can focus on their core operations without worrying about IT challenges. With a commitment to reliability and customer satisfaction, Smart IT Firm, LLC supports various industries, helping them leverage technology for improved efficiency and security.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend Smart IT Firm, LLC for their responsiveness and reliability. The firm is noted for effective communication and a strong focus on security, ensuring that businesses feel supported and protected.
Service Coverage Area
Smart IT Firm, LLC serves the Portland area, including nearby cities such as Beaverton, Tigard, and Hillsboro. The firm is conveniently located near major freeways like I-5 and I-205, close to landmarks such as Washington Square and the Oregon Zoo.
Pricing Model
The pricing model at Smart IT Firm, LLC is typically structured on a per-user or per-device basis, with options for flat monthly plans that cater to different business needs.
FAQ
What services does Smart IT Firm, LLC provide in Portland, Oregon, and which industries do you specialize in locally?▶
Smart IT Firm, LLC provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and education.
How fast is Smart IT Firm, LLC average response time for tickets in Portland, Oregon, and do you offer after-hours support?▶
Smart IT Firm, LLC typically has a rapid response time for support tickets, often addressing issues within a few hours. They also offer after-hours support to ensure clients receive assistance when needed.
Does Smart IT Firm, LLC handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Smart IT Firm, LLC is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulations.
What does onboarding with Smart IT Firm, LLC look like for a new client, and how long does it take?▶
Onboarding with Smart IT Firm, LLC involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does Smart IT Firm, LLC support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Smart IT Firm, LLC supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Smart IT Firm, LLC and is it per user, per device, or a flat monthly plan?▶
Pricing at Smart IT Firm, LLC is generally based on a per-user or per-device model, with options for flat monthly plans that provide predictable costs for businesses.
Customer Reviews