Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
PDX IT Solutions is a managed service provider based in Portland, Oregon, specializing in IT services for local businesses. They offer a comprehensive range of solutions designed to enhance operational efficiency and security. With a focus on customer satisfaction, PDX IT Solutions serves various industries, providing tailored support that meets the unique needs of each client.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently highlight the responsiveness and reliability of PDX IT Solutions. The team is noted for their strong communication skills and commitment to security, ensuring that businesses feel supported and protected.
Service Coverage Area
PDX IT Solutions serves the Portland area, including nearby cities such as Beaverton, Tigard, and Gresham. The service area is accessible via major freeways like I-5 and I-205, and is close to landmarks such as the Oregon Zoo and the Portland Art Museum.
Pricing Model
Pricing is structured on a per-user or per-device basis, with options for flat monthly plans that include various service tiers to accommodate different business needs.
FAQ
What services does PDX IT Solutions provide in Portland, Oregon, and which industries do you specialize in locally?▶
PDX IT Solutions provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and retail.
How fast is PDX IT Solutions average response time for tickets in Portland, Oregon, and do you offer after-hours support?▶
The average response time for tickets is typically within one hour during business hours. PDX IT Solutions also offers after-hours support to ensure clients receive assistance when needed.
Does PDX IT Solutions handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, PDX IT Solutions is equipped to handle cybersecurity and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with PDX IT Solutions look like for a new client, and how long does it take?▶
Onboarding with PDX IT Solutions involves an initial assessment, setup of services, and training for staff. The process typically takes 2-4 weeks depending on the complexity of the client's needs.
What tools and platforms does PDX IT Solutions support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
PDX IT Solutions supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions tailored to client requirements.
How does pricing work with PDX IT Solutions and is it per user, per device, or a flat monthly plan?▶
Pricing at PDX IT Solutions is flexible, offering options for per user, per device, or flat monthly plans, allowing businesses to choose the model that best fits their budget and needs.
Customer Reviews