Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Northwest Technologies Group is a managed service provider based in Portland, Oregon, specializing in IT solutions for local businesses. They offer a range of services including network management, cybersecurity, and cloud solutions, aimed at enhancing operational efficiency and security. With a commitment to reliability and customer support, they serve various industries, ensuring that businesses can focus on their core activities while leaving IT management to the experts.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk support
- cybersecurity solutions
- data backups
Review Summary
Clients frequently highlight the responsiveness and reliability of Northwest Technologies Group. Many reviews commend their effective communication and strong focus on security, making them a trusted partner for IT services.
Service Coverage Area
Northwest Technologies Group serves the Portland area, including nearby cities such as Gresham, Beaverton, and Tigard. Major freeways include I-205 and I-84, with recognizable landmarks like the Columbia River Gorge and the Oregon Zoo.
Pricing Model
The pricing model at Northwest Technologies Group is typically structured on a per-user or per-device basis, with options for flat monthly plans that include different service tiers.
FAQ
What services does Northwest Technologies Group provide in Portland, Oregon, and which industries do you specialize in locally?▶
Northwest Technologies Group provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is Northwest Technologies Group average response time for tickets in Portland, Oregon, and do you offer after-hours support?▶
The average response time for tickets at Northwest Technologies Group is typically within a few hours. They also offer after-hours support to ensure that clients receive assistance when needed.
Does Northwest Technologies Group handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Northwest Technologies Group is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that sensitive data is protected.
What does onboarding with Northwest Technologies Group look like for a new client, and how long does it take?▶
Onboarding with Northwest Technologies Group involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does Northwest Technologies Group support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Northwest Technologies Group supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Northwest Technologies Group and is it per user, per device, or a flat monthly plan?▶
Pricing at Northwest Technologies Group is generally structured on a per-user or per-device basis, with options for flat monthly plans that cater to different service levels.
Customer Reviews