Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Netropole Inc. is a managed service provider located in Portland, Oregon, specializing in IT services for local businesses. They offer a range of solutions designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. With a focus on reliability and customer support, Netropole Inc. aims to empower businesses by providing tailored IT solutions that meet their unique needs.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently highlight Netropole Inc.'s responsiveness and reliability in managing their IT needs. The team is noted for effective communication and a strong focus on security, ensuring that businesses feel supported and secure.
Service Coverage Area
Netropole Inc. serves the Portland area, including nearby cities such as Beaverton, Tigard, and Gresham. The service area is accessible via major freeways like I-5 and I-205, and is close to landmarks such as the Oregon Convention Center and the Portland Art Museum.
Pricing Model
Netropole Inc. employs a flat monthly pricing model with tiered options based on the services selected. This structure allows businesses to choose a plan that best fits their needs and budget.
FAQ
What services does Netropole Inc. provide in Portland, Oregon, and which industries do you specialize in locally?▶
Netropole Inc. provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and retail.
How fast is Netropole Inc. average response time for tickets in Portland, Oregon, and do you offer after-hours support?▶
Netropole Inc. typically responds to support tickets within a few hours during business hours. They also offer after-hours support to ensure that clients receive assistance when needed.
Does Netropole Inc. handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Netropole Inc. is equipped to manage cybersecurity and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulations.
What does onboarding with Netropole Inc. look like for a new client, and how long does it take?▶
Onboarding with Netropole Inc. involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does Netropole Inc. support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Netropole Inc. supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Netropole Inc. and is it per user, per device, or a flat monthly plan?▶
Netropole Inc. uses a flat monthly pricing model with tiered options based on the services selected, allowing clients to choose a plan that best fits their needs.
Customer Reviews