Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
IT Assurance – Business IT Support is a managed service provider based in Portland, Oregon, specializing in comprehensive IT solutions for local businesses. They offer a range of services designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. With a focus on reliability and customer satisfaction, IT Assurance helps organizations navigate the complexities of technology, ensuring seamless operations and robust support.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend IT Assurance for their responsiveness and reliability. The team is noted for their effective communication and commitment to security, ensuring peace of mind for businesses.
Service Coverage Area
IT Assurance serves the Portland area, including nearby cities such as Beaverton, Tigard, and Gresham. Major freeways include I-5 and I-205, with local landmarks like the Oregon Museum of Science and Industry and the Portland Art Museum.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include different service tiers.
FAQ
What services does IT Assurance – Business IT Support provide in Portland, Oregon, and which industries do you specialize in locally?▶
IT Assurance provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is IT Assurance – Business IT Support average response time for tickets in Portland, Oregon, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours. IT Assurance also offers after-hours support to ensure continuous service.
Does IT Assurance – Business IT Support handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, IT Assurance is equipped to handle cybersecurity and compliance needs for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with IT Assurance – Business IT Support look like for a new client, and how long does it take?▶
Onboarding involves an initial assessment of the client's IT environment, followed by the implementation of tailored solutions. This process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does IT Assurance – Business IT Support support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
IT Assurance supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with IT Assurance – Business IT Support and is it per user, per device, or a flat monthly plan?▶
Pricing is generally structured on a per user or per device basis, with options for flat monthly plans that can include different service tiers based on client needs.
Customer Reviews