Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Intelligent Technical Solutions is a managed service provider based in Portland, Oregon, specializing in IT services for local businesses. They offer a comprehensive range of solutions designed to enhance operational efficiency, security, and reliability. By leveraging advanced technology and industry best practices, they serve various sectors, ensuring that clients can focus on their core business while IT needs are expertly managed.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend Intelligent Technical Solutions for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, contributing to a positive overall experience.
Service Coverage Area
Intelligent Technical Solutions serves the Portland area and nearby cities such as Beaverton, Tigard, and Gresham. Major freeways include I-5 and I-205, with recognizable landmarks like the Portland Art Museum and the Oregon Convention Center.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include tiered services based on client needs.
FAQ
What services does Intelligent Technical Solutions provide in Portland, Oregon, and which industries do you specialize in locally?▶
Intelligent Technical Solutions provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is Intelligent Technical Solutions average response time for tickets in Portland, Oregon, and do you offer after-hours support?▶
The average response time for tickets is typically within one hour. Intelligent Technical Solutions also offers after-hours support to ensure clients receive assistance whenever needed.
Does Intelligent Technical Solutions handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Intelligent Technical Solutions is equipped to handle cybersecurity and compliance needs for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with Intelligent Technical Solutions look like for a new client, and how long does it take?▶
Onboarding with Intelligent Technical Solutions involves an initial assessment, followed by the implementation of tailored IT solutions. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does Intelligent Technical Solutions support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Intelligent Technical Solutions supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Intelligent Technical Solutions and is it per user, per device, or a flat monthly plan?▶
Pricing is structured on a per user or per device basis, with options for flat monthly plans that can be customized based on the services required by the client.
Customer Reviews