Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
FrameWork IT is a managed service provider based in Portland, Oregon, specializing in IT solutions for local businesses. They offer a range of services designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. By leveraging advanced technology and expert support, FrameWork IT helps organizations streamline their IT processes, ensuring reliable performance and peace of mind.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend FrameWork IT for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring that businesses feel supported and secure.
Service Coverage Area
FrameWork IT serves the Portland area, including nearby cities such as Beaverton, Tigard, and Gresham. Major freeways include I-5 and I-205, with local landmarks like the Oregon Zoo and Powell's City of Books.
Pricing Model
FrameWork IT utilizes a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to predict their IT expenses effectively.
FAQ
What services does FrameWork IT provide in Portland, Oregon, and which industries do you specialize in locally?▶
FrameWork IT provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is FrameWork IT average response time for tickets in Portland, Oregon, and do you offer after-hours support?▶
FrameWork IT maintains an average response time that is competitive within the industry. They also offer after-hours support to ensure that clients receive assistance when needed.
Does FrameWork IT handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, FrameWork IT is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulations.
What does onboarding with FrameWork IT look like for a new client, and how long does it take?▶
Onboarding with FrameWork IT involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does FrameWork IT support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
FrameWork IT supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with FrameWork IT and is it per user, per device, or a flat monthly plan?▶
FrameWork IT offers a flat monthly pricing model with tiered options based on services. This allows clients to choose a plan that best fits their needs, whether it's per user or per device.
Customer Reviews