Industries Served
HealthcareFinanceRetailEducationManufacturing
Managed Service Provider
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Digiwest Managed Services is a leading provider of IT solutions in Portland, Oregon, specializing in managed services for local businesses. They offer a comprehensive range of services designed to enhance operational efficiency and security. With a focus on small to medium-sized enterprises, Digiwest helps clients navigate the complexities of technology, ensuring reliable support and innovative solutions tailored to their needs.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently highlight Digiwest's responsiveness and reliability in their reviews. The team is noted for effective communication and a strong commitment to security, ensuring peace of mind for businesses.
Service Coverage Area
Digiwest Managed Services operates in Portland and surrounding areas, including Beaverton, Tigard, and Gresham. The firm is conveniently located near Interstate 5 and Interstate 405, close to landmarks such as Pioneer Courthouse Square.
Pricing Model
Digiwest Managed Services employs a flat monthly pricing model with tiered options based on the level of service required. This structure allows businesses to budget effectively while receiving comprehensive IT support.
FAQ
What services does Digiwest Managed Services provide in Portland, Oregon, and which industries do you specialize in locally?▶
Digiwest Managed Services offers a variety of IT solutions including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and education.
How fast is Digiwest Managed Services average response time for tickets in Portland, Oregon, and do you offer after-hours support?▶
Digiwest Managed Services maintains an average response time that meets industry standards, ensuring timely support for clients. They also provide after-hours support to address urgent issues.
Does Digiwest Managed Services handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Digiwest Managed Services is equipped to handle cybersecurity and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulations.
What does onboarding with Digiwest Managed Services look like for a new client, and how long does it take?▶
Onboarding with Digiwest Managed Services involves an initial assessment of the client's needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does Digiwest Managed Services support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Digiwest Managed Services supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Digiwest Managed Services and is it per user, per device, or a flat monthly plan?▶
Digiwest Managed Services uses a flat monthly pricing model with tiered options based on service levels, allowing clients to choose a plan that best fits their needs.
Customer Reviews