Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Convergence Networks is a managed service provider based in Portland, Oregon, specializing in IT services for local businesses. They offer a comprehensive range of solutions including network management, cybersecurity, and cloud services. By focusing on reliability and customer support, they help organizations enhance their operational efficiency and secure their digital assets.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently highlight Convergence Networks' responsiveness and reliability in their reviews. The team is noted for effective communication and a strong focus on security, ensuring that businesses feel supported and protected.
Service Coverage Area
Convergence Networks serves the Portland area, including nearby cities such as Beaverton, Tigard, and Gresham. Major freeways include I-5 and I-205, with recognizable landmarks like the Oregon Convention Center and the Portland International Airport.
Pricing Model
Pricing is typically structured on a per-user or per-device basis, with options for flat monthly plans that may include tiered service levels.
FAQ
What services does Convergence Networks provide in Portland, Oregon, and which industries do you specialize in locally?▶
Convergence Networks offers a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is Convergence Networks average response time for tickets in Portland, Oregon, and do you offer after-hours support?▶
Convergence Networks typically maintains a quick response time for support tickets, often addressing issues within hours. They also provide after-hours support to ensure continuous service.
Does Convergence Networks handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Convergence Networks is equipped to manage cybersecurity and compliance needs for both HIPAA and PCI, ensuring that client data is secure and regulations are met.
What does onboarding with Convergence Networks look like for a new client, and how long does it take?▶
Onboarding with Convergence Networks involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does Convergence Networks support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Convergence Networks supports a range of tools and platforms including Microsoft 365, Google Workspace, as well as backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Convergence Networks and is it per user, per device, or a flat monthly plan?▶
Pricing with Convergence Networks is generally based on a per-user or per-device model, with options for flat monthly plans that can be customized based on the services required.
Customer Reviews