Industries Served
HealthcareFinanceEducationRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Cascade IT Services is a managed service provider based in Portland, Oregon, dedicated to delivering comprehensive IT solutions to local businesses. They specialize in a range of services including network management, cybersecurity, and cloud solutions, ensuring that organizations can operate efficiently and securely. With a focus on small to medium-sized enterprises, Cascade IT Services aims to enhance productivity and reduce downtime through proactive support and tailored IT strategies.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk support
- cybersecurity solutions
- data backups
Review Summary
Clients frequently commend Cascade IT Services for their responsiveness and reliability. Reviews highlight the team's strong communication skills and commitment to security, ensuring that businesses feel supported and protected.
Service Coverage Area
Cascade IT Services serves the Portland area and surrounding neighborhoods, including Beaverton, Tigard, and Lake Oswego. Major freeways such as I-5 and I-205 provide convenient access, while landmarks like the Oregon Zoo and Washington Park are notable nearby attractions.
Pricing Model
Cascade IT Services offers a flexible pricing model based on a flat monthly fee, which can be tailored to the specific needs of clients. This structure allows businesses to budget effectively while receiving comprehensive IT support.
FAQ
What services does Cascade IT Services provide in Portland, Oregon, and which industries do you specialize in locally?▶
Cascade IT Services offers a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, education, retail, and manufacturing.
How fast is Cascade IT Services average response time for tickets in Portland, Oregon, and do you offer after-hours support?▶
Cascade IT Services typically responds to tickets within a few hours during business hours. They also provide after-hours support to ensure that critical issues are addressed promptly.
Does Cascade IT Services handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Cascade IT Services is equipped to handle cybersecurity and compliance needs for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with Cascade IT Services look like for a new client, and how long does it take?▶
Onboarding with Cascade IT Services involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process generally takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does Cascade IT Services support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Cascade IT Services supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Cascade IT Services and is it per user, per device, or a flat monthly plan?▶
Pricing at Cascade IT Services is structured as a flat monthly plan, which can be customized based on the number of users or devices, allowing for flexible budgeting.
Customer Reviews