Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Carlson Technology Solutions, Inc. is a managed service provider based in Portland, Oregon, specializing in IT services for local businesses. They offer a comprehensive range of solutions including cybersecurity, network monitoring, and cloud services. With a focus on reliability and security, they aim to enhance operational efficiency for clients across various industries.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently highlight Carlson Technology Solutions, Inc. for their responsiveness and reliability. The team is noted for effective communication and a strong commitment to security, ensuring peace of mind for businesses.
Service Coverage Area
Carlson Technology Solutions, Inc. serves the Portland area, including nearby cities such as Beaverton, Tigard, and Hillsboro. They are conveniently located near major freeways like I-5 and I-205, close to landmarks such as Washington Park and the Oregon Zoo.
Pricing Model
Pricing is structured on a per-user or per-device basis, with options for flat monthly plans that cater to different service tiers.
FAQ
What services does Carlson Technology Solutions, Inc. provide in Portland, Oregon, and which industries do you specialize in locally?▶
Carlson Technology Solutions, Inc. provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and education.
How fast is Carlson Technology Solutions, Inc. average response time for tickets in Portland, Oregon, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours. Carlson Technology Solutions, Inc. also offers after-hours support to ensure client needs are met at all times.
Does Carlson Technology Solutions, Inc. handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Carlson Technology Solutions, Inc. is equipped to handle cybersecurity and compliance needs for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with Carlson Technology Solutions, Inc. look like for a new client, and how long does it take?▶
Onboarding with Carlson Technology Solutions, Inc. involves an initial assessment, setup of services, and training for staff. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does Carlson Technology Solutions, Inc. support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Carlson Technology Solutions, Inc. supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions tailored to client requirements.
How does pricing work with Carlson Technology Solutions, Inc. and is it per user, per device, or a flat monthly plan?▶
Pricing at Carlson Technology Solutions, Inc. is flexible, typically based on a per-user or per-device model, with options for flat monthly plans that cater to different service levels.
Customer Reviews