Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+VMware Partner
Overview
BlackPoint IT Services is a managed service provider based in Portland, Oregon, specializing in IT solutions for local businesses. They offer a range of services designed to enhance operational efficiency and security, catering to various industries. With a focus on reliability and customer support, BlackPoint IT Services aims to empower businesses by providing tailored IT solutions that meet their unique needs.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend BlackPoint IT Services for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring that client needs are met promptly.
Service Coverage Area
BlackPoint IT Services serves the Portland area and nearby cities such as Beaverton, Tigard, and Hillsboro. Major freeways include I-5 and I-205, with local landmarks such as Washington Park and the Oregon Zoo.
Pricing Model
The pricing structure typically operates on a per user or per device basis, with options for flat monthly plans that may include different service tiers.
FAQ
What services does BlackPoint IT Services provide in Portland, Oregon, and which industries do you specialize in locally?▶
BlackPoint IT Services offers managed IT solutions including network monitoring, cybersecurity, and cloud migrations. They specialize in serving industries such as healthcare, finance, and retail.
How fast is BlackPoint IT Services average response time for tickets in Portland, Oregon, and do you offer after-hours support?▶
The average response time for tickets is typically within one hour during business hours. BlackPoint IT Services also provides after-hours support to ensure client needs are met at all times.
Does BlackPoint IT Services handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, BlackPoint IT Services is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that client data is secure and compliant.
What does onboarding with BlackPoint IT Services look like for a new client, and how long does it take?▶
Onboarding with BlackPoint IT Services involves an initial assessment, setup of services, and training for staff. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does BlackPoint IT Services support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
BlackPoint IT Services supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with BlackPoint IT Services and is it per user, per device, or a flat monthly plan?▶
Pricing at BlackPoint IT Services is flexible, typically based on a per user or per device model, with options for flat monthly plans that can be tailored to the specific needs of the client.
Customer Reviews