Industries Served
HealthcareFinanceRetailManufacturingEducation
Managed Service Provider
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
AlwaysOnIT is a managed service provider based in Portland, Oregon, specializing in IT support and managed IT services for local businesses. They offer a range of solutions designed to enhance operational efficiency and security, serving various industries including healthcare, finance, and retail. With a focus on reliability and responsiveness, AlwaysOnIT aims to empower businesses by providing tailored IT solutions that meet their unique needs.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently highlight AlwaysOnIT's responsiveness and reliability in addressing IT issues. The team is noted for their effective communication and commitment to security, ensuring that businesses can operate smoothly.
Service Coverage Area
AlwaysOnIT serves the Portland area and surrounding cities such as Beaverton, Tigard, and Gresham. Major freeways include I-5 and I-205, with local landmarks like the Oregon Convention Center and the Moda Center.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include tiered service levels.
FAQ
What services does AlwaysOnIT – IT Support & Managed IT Services Portland, Oregon provide in Portland, Oregon, and which industries do you specialize in locally?▶
AlwaysOnIT provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is AlwaysOnIT – IT Support & Managed IT Services Portland, Oregon average response time for tickets in Portland, Oregon, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours during business hours. AlwaysOnIT also offers after-hours support to ensure continuous service.
Does AlwaysOnIT – IT Support & Managed IT Services Portland, Oregon handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, AlwaysOnIT is equipped to handle cybersecurity measures and compliance requirements for HIPAA and PCI, ensuring that client data is secure.
What does onboarding with AlwaysOnIT – IT Support & Managed IT Services Portland, Oregon look like for a new client, and how long does it take?▶
Onboarding typically involves an initial assessment of the client's IT environment, followed by the implementation of tailored solutions. The process usually takes a few weeks, depending on the complexity of the needs.
What tools and platforms does AlwaysOnIT – IT Support & Managed IT Services Portland, Oregon support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
AlwaysOnIT supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity.
How does pricing work with AlwaysOnIT – IT Support & Managed IT Services Portland, Oregon and is it per user, per device, or a flat monthly plan?▶
Pricing is generally structured on a per user or per device basis, with options for flat monthly plans that may include different service tiers based on client needs.
Customer Reviews