Industries Served
HealthcareFinanceRetailEducationManufacturing
Cybersecurity Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
10D Tech – Portland IT and Cybersecurity Solutions is a managed service provider that specializes in delivering comprehensive IT support and cybersecurity services to businesses in the Portland area. They focus on enhancing operational efficiency and security for local organizations, ensuring that their technology infrastructure is robust and reliable. With a commitment to customer satisfaction, 10D Tech provides tailored solutions that meet the unique needs of various industries, helping businesses thrive in a digital landscape.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently highlight 10D Tech's responsiveness and reliability in addressing IT issues. The team is noted for their strong communication skills and commitment to security, ensuring that businesses feel supported and secure.
Service Coverage Area
10D Tech serves the Portland area, including nearby cities such as Beaverton, Tigard, and Hillsboro. The service area is accessible via major freeways like I-5 and I-205, and is close to landmarks such as Washington Park and the Oregon Zoo.
Pricing Model
Pricing is structured on a flat monthly basis with tiered options based on the services required. This model allows businesses to budget effectively while receiving comprehensive IT support.
FAQ
What services does 10D Tech – Portland IT and Cybersecurity Solutions provide in Portland, Oregon, and which industries do you specialize in locally?▶
10D Tech offers a range of services including managed endpoints, network monitoring, cloud migrations, help desk support, and cybersecurity solutions. They specialize in industries such as healthcare, finance, retail, education, and manufacturing.
How fast is 10D Tech – Portland IT and Cybersecurity Solutions average response time for tickets in Portland, Oregon, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours during business hours. 10D Tech also offers after-hours support to ensure that urgent issues are addressed promptly.
Does 10D Tech – Portland IT and Cybersecurity Solutions handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, 10D Tech is equipped to handle cybersecurity and compliance requirements for both HIPAA and PCI, ensuring that client data is protected according to industry standards.
What does onboarding with 10D Tech – Portland IT and Cybersecurity Solutions look like for a new client, and how long does it take?▶
Onboarding involves an initial assessment of the client's IT environment, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does 10D Tech – Portland IT and Cybersecurity Solutions support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
10D Tech supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with 10D Tech – Portland IT and Cybersecurity Solutions and is it per user, per device, or a flat monthly plan?▶
Pricing is based on a flat monthly plan with tiered options that can be customized based on the number of users and devices, allowing businesses to choose a package that best fits their needs.
Customer Reviews