Industries Served
HealthcareRetailManufacturingFinanceEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Pendleton Fiber is a managed service provider located in Pendleton, Oregon, dedicated to delivering comprehensive IT solutions to local businesses. They specialize in services such as network monitoring, cybersecurity, and cloud migrations, ensuring that clients can focus on their core operations without worrying about IT challenges. With a commitment to reliability and security, Pendleton Fiber serves various industries, helping businesses enhance their productivity and protect their data.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk support
- cybersecurity solutions
- data backups
Review Summary
Clients frequently commend Pendleton Fiber for their responsiveness and reliability in managing IT needs. The team is noted for effective communication and a strong focus on security, ensuring peace of mind for businesses. Overall, customer satisfaction is high, reflecting the quality of service provided.
Service Coverage Area
Pendleton Fiber serves Pendleton and surrounding areas including La Grande, Hermiston, and Milton-Freewater. Major freeways nearby include I-84 and US-395, with local landmarks such as the Pendleton Round-Up and the Umatilla River.
Pricing Model
Pendleton Fiber typically employs a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to budget effectively while receiving tailored IT support.
FAQ
What services does Pendleton Fiber provide in Pendleton, Oregon, and which industries do you specialize in locally?▶
Pendleton Fiber provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, retail, and finance.
How fast is Pendleton Fiber average response time for tickets in Pendleton, Oregon, and do you offer after-hours support?▶
Pendleton Fiber typically has a fast response time for support tickets, often addressing issues within a few hours. They also offer after-hours support to ensure clients receive assistance when needed.
Does Pendleton Fiber handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Pendleton Fiber is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that sensitive data is protected according to industry standards.
What does onboarding with Pendleton Fiber look like for a new client, and how long does it take?▶
Onboarding with Pendleton Fiber involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does Pendleton Fiber support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Pendleton Fiber supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Pendleton Fiber and is it per user, per device, or a flat monthly plan?▶
Pendleton Fiber operates on a flat monthly pricing model with tiered options based on the services provided, allowing businesses to choose a plan that best fits their needs.
Customer Reviews