Industries Served
EducationLibrary ServicesNon-Profit
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCisco
Certifications
Microsoft PartnerCisco Certified PartnerCompTIA Security+
Overview
Clackamas County – Library Support Services (LINCC) is a managed service provider based in Oregon City, Oregon, dedicated to delivering comprehensive IT solutions to local libraries and educational institutions. They specialize in managed IT services, cybersecurity, and support, ensuring that their clients can focus on serving their communities without worrying about technology issues. By leveraging advanced tools and expertise, LINCC enhances operational efficiency and security for its clients, making it a valuable partner for local businesses in the region.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk support
- cybersecurity solutions
- data backups
Review Summary
Clients frequently highlight the responsiveness and reliability of Clackamas County – Library Support Services (LINCC). Reviews often mention the team's effective communication and commitment to security, ensuring that IT needs are met promptly and efficiently.
Service Coverage Area
Clackamas County – Library Support Services (LINCC) serves Oregon City and surrounding areas including West Linn, Gladstone, and Canby. The service area is accessible via major freeways such as I-205 and I-5, and is near landmarks like the Oregon City Municipal Elevator and the Clackamas County Historical Society.
Pricing Model
Pricing is structured on a flat monthly basis with tiered options based on the services required. This model allows clients to choose a plan that best fits their needs without unexpected costs.
FAQ
What services does Clackamas County – Library Support Services (LINCC) provide in Oregon City, Oregon, and which industries do you specialize in locally?▶
Clackamas County – Library Support Services (LINCC) provides managed IT services, cybersecurity, network monitoring, and help desk support. They specialize in serving libraries and educational institutions.
How fast is Clackamas County – Library Support Services (LINCC) average response time for tickets in Oregon City, Oregon, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours during business hours. After-hours support is available for urgent issues to ensure continuous service.
Does Clackamas County – Library Support Services (LINCC) handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Clackamas County – Library Support Services (LINCC) offers cybersecurity solutions that include compliance support for HIPAA and PCI standards.
What does onboarding with Clackamas County – Library Support Services (LINCC) look like for a new client, and how long does it take?▶
Onboarding involves an initial assessment of IT needs, followed by the implementation of services tailored to the client. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does Clackamas County – Library Support Services (LINCC) support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Clackamas County – Library Support Services (LINCC) supports a variety of tools including Microsoft 365, Google Workspace, and offers solutions for backups and disaster recovery to ensure data integrity.
How does pricing work with Clackamas County – Library Support Services (LINCC) and is it per user, per device, or a flat monthly plan?▶
Pricing is based on a flat monthly plan with tiered options, allowing clients to choose based on their specific needs, whether for users or devices.
Customer Reviews