Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
I-Tech is a managed service provider located in Ontario, Oregon, dedicated to delivering comprehensive IT solutions to local businesses. They specialize in services such as network monitoring, cybersecurity, and cloud migrations, ensuring that clients can focus on their core operations without worrying about IT issues. With a commitment to reliability and customer satisfaction, I-Tech serves various industries, helping organizations enhance their technology infrastructure and security posture.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk support
- cybersecurity solutions
- data backups
Review Summary
Clients frequently commend I-Tech for their responsiveness and reliability in addressing IT issues. The team is noted for their effective communication and commitment to security, ensuring that businesses feel supported and secure.
Service Coverage Area
I-Tech serves the Ontario area and nearby cities such as Nyssa, Vale, and Fruitland. The service area is accessible via major freeways including I-84 and US-95, and is close to landmarks like the Ontario State Recreation Site.
Pricing Model
I-Tech offers flexible pricing structures, typically based on a per user or per device model. They also provide flat monthly plans with tiered options to suit different business needs.
FAQ
What services does I-Tech provide in Ontario, Oregon, and which industries do you specialize in locally?▶
I-Tech provides a range of IT services including managed endpoints, network monitoring, cybersecurity, and cloud migrations. They specialize in serving industries such as healthcare, finance, and retail.
How fast is I-Tech average response time for tickets in Ontario, Oregon, and do you offer after-hours support?▶
I-Tech typically responds to support tickets within a few hours during business hours. They also offer after-hours support to ensure clients receive assistance when needed.
Does I-Tech handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, I-Tech is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that sensitive data is protected.
What does onboarding with I-Tech look like for a new client, and how long does it take?▶
Onboarding with I-Tech involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does I-Tech support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
I-Tech supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with I-Tech and is it per user, per device, or a flat monthly plan?▶
I-Tech offers pricing models based on per user or per device, as well as flat monthly plans with tiered options to accommodate different business sizes and needs.
Customer Reviews