Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
GenXsys Solutions is a managed service provider based in Newport, Oregon, dedicated to delivering comprehensive IT services to local businesses. They specialize in providing reliable technology solutions that enhance operational efficiency and security. With a focus on small to medium-sized enterprises, GenXsys Solutions aims to empower organizations through tailored IT support, ensuring that clients can focus on their core business while leaving their technology needs in capable hands.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend GenXsys Solutions for their responsiveness and reliability in addressing IT issues. The team is noted for effective communication and a strong commitment to security, ensuring that businesses feel supported and protected.
Service Coverage Area
GenXsys Solutions serves Newport and surrounding areas including Lincoln City, Toledo, and Depoe Bay. The service area is accessible via Highway 101 and is near notable landmarks such as the Yaquina Head Lighthouse.
Pricing Model
GenXsys Solutions offers a flexible pricing structure that can be tailored to client needs, typically based on a per user or per device model. They also provide flat monthly plans with various service tiers.
FAQ
What services does GenXsys Solutions provide in Newport, Oregon, and which industries do you specialize in locally?▶
GenXsys Solutions provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and retail.
How fast is GenXsys Solutions average response time for tickets in Newport, Oregon, and do you offer after-hours support?▶
GenXsys Solutions typically maintains a quick response time for support tickets, often addressing issues within a few hours. They also offer after-hours support to ensure continuous service.
Does GenXsys Solutions handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, GenXsys Solutions is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that client data is secure and regulations are met.
What does onboarding with GenXsys Solutions look like for a new client, and how long does it take?▶
Onboarding with GenXsys Solutions involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does GenXsys Solutions support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
GenXsys Solutions supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with GenXsys Solutions and is it per user, per device, or a flat monthly plan?▶
Pricing with GenXsys Solutions is flexible, typically structured on a per user or per device basis, with options for flat monthly plans that cater to different service levels.
Customer Reviews