Industries Served
HealthcareEducationRetailNon-Profit
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVeeamCisco
Certifications
Microsoft PartnerCompTIA A+Cisco Certified
Overview
C.H.A.N.C.E. (Communities Helping Addicts Negotiate Change Effectively) is a managed service provider located in Newport, Oregon. They specialize in delivering comprehensive IT services to local businesses, focusing on enhancing operational efficiency and security. By offering tailored solutions, they aim to support organizations in navigating the complexities of technology, ensuring reliable and secure IT environments for their clients.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently highlight C.H.A.N.C.E.'s responsiveness and reliability in addressing IT issues. The team is noted for their effective communication and commitment to security, ensuring peace of mind for businesses.
Service Coverage Area
C.H.A.N.C.E. serves Newport and surrounding areas, including Lincoln City, Depoe Bay, and Toledo. Major freeways in the vicinity include Highway 101 and Highway 20, with notable landmarks such as the Yaquina Head Lighthouse.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include different service tiers.
FAQ
What services does C.H.A.N.C.E. (Communities Helping Addicts Negotiate Change Effectively) provide in Newport, Oregon, and which industries do you specialize in locally?▶
C.H.A.N.C.E. offers a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, education, retail, and non-profit organizations.
How fast is C.H.A.N.C.E. (Communities Helping Addicts Negotiate Change Effectively) average response time for tickets in Newport, Oregon, and do you offer after-hours support?▶
C.H.A.N.C.E. typically responds to support tickets within a few hours during business hours. They also provide after-hours support to ensure critical issues are addressed promptly.
Does C.H.A.N.C.E. (Communities Helping Addicts Negotiate Change Effectively) handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, C.H.A.N.C.E. is equipped to manage cybersecurity and compliance needs for HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with C.H.A.N.C.E. (Communities Helping Addicts Negotiate Change Effectively) look like for a new client, and how long does it take?▶
Onboarding involves an initial assessment of the client's IT environment, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does C.H.A.N.C.E. (Communities Helping Addicts Negotiate Change Effectively) support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
C.H.A.N.C.E. supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with C.H.A.N.C.E. (Communities Helping Addicts Negotiate Change Effectively) and is it per user, per device, or a flat monthly plan?▶
Pricing is generally based on a per user or per device model, with options for flat monthly plans that can be customized based on the services required.
Customer Reviews