Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Pioneer-Net is a managed service provider based in Myrtle Creek, Oregon, specializing in IT services for local businesses. They offer a range of solutions designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. With a focus on reliability and customer support, Pioneer-Net aims to empower businesses by providing tailored IT solutions that meet their unique needs.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Customers frequently highlight Pioneer-Net's responsiveness and reliability in addressing IT issues. The team is noted for their effective communication and commitment to security, ensuring that businesses feel supported and protected.
Service Coverage Area
Pioneer-Net serves Myrtle Creek and surrounding areas including Roseburg, Canyonville, and Riddle. The service area is accessible via major freeways such as I-5 and OR-99, with local landmarks like the Myrtle Creek Museum and the South Umpqua River.
Pricing Model
Pioneer-Net offers a flexible pricing structure that can be based on a per user or per device model, as well as flat monthly plans with different tiers to accommodate various business needs.
FAQ
What services does Pioneer-Net provide in Myrtle Creek, Oregon, and which industries do you specialize in locally?▶
Pioneer-Net provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is Pioneer-Net average response time for tickets in Myrtle Creek, Oregon, and do you offer after-hours support?▶
Pioneer-Net typically has a quick response time for tickets, often addressing issues within hours. They also offer after-hours support to ensure clients receive assistance when needed.
Does Pioneer-Net handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Pioneer-Net is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that sensitive data is protected.
What does onboarding with Pioneer-Net look like for a new client, and how long does it take?▶
Onboarding with Pioneer-Net involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does Pioneer-Net support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Pioneer-Net supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Pioneer-Net and is it per user, per device, or a flat monthly plan?▶
Pioneer-Net offers flexible pricing options that can be based on a per user or per device model, as well as flat monthly plans tailored to the needs of different businesses.
Customer Reviews