Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
The Pathfinder Network Resilience & Recovery Project – Jackson County is a managed service provider based in Medford, Oregon, dedicated to delivering comprehensive IT solutions to local businesses. They specialize in enhancing network security, optimizing IT infrastructure, and providing reliable support services. By focusing on the unique needs of industries in the region, they help organizations improve operational efficiency and ensure business continuity.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend The Pathfinder Network for their responsiveness and reliability. Reviews highlight their strong communication skills and commitment to security, making them a trusted partner for IT services.
Service Coverage Area
The Pathfinder Network Resilience & Recovery Project serves Medford and surrounding areas including Ashland, Central Point, and Talent. Major freeways include I-5 and OR-62, with local landmarks such as the Rogue Valley Mall and Bear Creek Park.
Pricing Model
The pricing model typically operates on a flat monthly basis with tiered options based on the services required. This structure allows businesses to choose a plan that best fits their needs.
FAQ
What services does The Pathfinder Network Resilience & Recovery Project – Jackson County provide in Medford, Oregon, and which industries do you specialize in locally?▶
The Pathfinder Network offers a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and education.
How fast is The Pathfinder Network Resilience & Recovery Project – Jackson County average response time for tickets in Medford, Oregon, and do you offer after-hours support?▶
The average response time for tickets is typically within one hour during business hours. After-hours support is available for urgent issues to ensure continuous service.
Does The Pathfinder Network Resilience & Recovery Project – Jackson County handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, The Pathfinder Network is equipped to manage cybersecurity and compliance needs for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with The Pathfinder Network Resilience & Recovery Project – Jackson County look like for a new client, and how long does it take?▶
Onboarding involves an initial assessment of IT needs, followed by the implementation of tailored solutions. The process typically takes 2-4 weeks depending on the complexity of the requirements.
What tools and platforms does The Pathfinder Network Resilience & Recovery Project – Jackson County support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
They support a variety of tools including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with The Pathfinder Network Resilience & Recovery Project – Jackson County and is it per user, per device, or a flat monthly plan?▶
Pricing is generally structured as a flat monthly plan with options based on the number of users or devices, allowing flexibility for businesses of all sizes.
Customer Reviews