Industries Served
HealthcareRetailFinanceEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Tech Aid Computer Services is a managed service provider located in Medford, Oregon, specializing in IT solutions for local businesses. They offer a range of services including network management, cybersecurity, and cloud solutions, aimed at enhancing operational efficiency and security for their clients. With a commitment to reliability and responsiveness, Tech Aid serves various industries, ensuring that businesses can focus on their core operations while leaving IT challenges to the experts.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend Tech Aid Computer Services for their quick response times and dependable support. Reviews highlight their effective communication and strong focus on security, making them a trusted partner for IT needs.
Service Coverage Area
Tech Aid Computer Services serves Medford and surrounding areas including Ashland, Central Point, and Jacksonville. Major freeways include I-5 and OR-62, with local landmarks such as the Rogue Valley Mall and Bear Creek Park.
Pricing Model
Pricing is structured on a per user or per device basis, with options for flat monthly plans that cater to different service tiers.
FAQ
What services does Tech Aid Computer Services provide in Medford, Oregon, and which industries do you specialize in locally?▶
Tech Aid Computer Services offers a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, retail, finance, and education.
How fast is Tech Aid Computer Services average response time for tickets in Medford, Oregon, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours. Tech Aid Computer Services also provides after-hours support to ensure that clients receive assistance when needed.
Does Tech Aid Computer Services handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Tech Aid Computer Services is equipped to handle cybersecurity and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulations.
What does onboarding with Tech Aid Computer Services look like for a new client, and how long does it take?▶
Onboarding with Tech Aid Computer Services involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does Tech Aid Computer Services support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Tech Aid Computer Services supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Tech Aid Computer Services and is it per user, per device, or a flat monthly plan?▶
Pricing at Tech Aid Computer Services is flexible, offering options that include per user, per device, or flat monthly plans, allowing businesses to choose the model that best fits their needs.
Customer Reviews