Industries Served
HealthcareRetailFinanceEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCompTIA A+Cisco CertifiedGoogle Workspace Certified
Overview
Raines Tech Repair and Design LLC is a managed service provider located in Medford, Oregon, specializing in IT services for local businesses. They offer a range of solutions designed to enhance operational efficiency and security, catering to various industries. With a focus on reliability and customer support, Raines Tech aims to empower businesses by providing tailored technology solutions that meet their unique needs.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk support
- cybersecurity solutions
- data backups
Review Summary
Clients frequently commend Raines Tech for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring peace of mind for their customers.
Service Coverage Area
Raines Tech Repair and Design LLC serves Medford and surrounding areas including Ashland, Central Point, and Jacksonville. The business is conveniently located near Interstate 5 and is close to local landmarks such as the Rogue Valley Mall.
Pricing Model
Pricing is typically structured on a per-user or per-device basis, with options for flat monthly plans that may include tiered service levels.
FAQ
What services does Raines Tech Repair and Design LLC provide in Medford, Oregon, and which industries do you specialize in locally?▶
Raines Tech Repair and Design LLC provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, retail, and finance.
How fast is Raines Tech Repair and Design LLC average response time for tickets in Medford, Oregon, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours during business hours. After-hours support is available for urgent issues.
Does Raines Tech Repair and Design LLC handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Raines Tech Repair and Design LLC offers cybersecurity solutions that include compliance support for HIPAA and PCI regulations.
What does onboarding with Raines Tech Repair and Design LLC look like for a new client, and how long does it take?▶
Onboarding involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does Raines Tech Repair and Design LLC support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Raines Tech Repair and Design LLC supports a range of tools including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Raines Tech Repair and Design LLC and is it per user, per device, or a flat monthly plan?▶
Pricing is generally structured on a per-user or per-device basis, with options for flat monthly plans that can include different service tiers based on client needs.
Customer Reviews